Effective Date: 05/01/2026
 

Welcome to SureLease Solutions. These Terms & Conditions govern your access to and use of our website, forms, document submission portals, and services. By accessing or using our website or services, you agree to be bound by these Terms & Conditions.
 

If you do not agree with these terms, please do not use our website or services.
 

1. Services Provided
 

SureLease Solutions provides document verification, administrative support, and applicant review assistance for:
 

• Property managers

• Landlords

• Leasing teams

• Apartment communities

• Housing-related organizations
   

Services may include, but are not limited to:
 

• Identity verification

• Income verification

• Employment verification

• Document review

• Administrative processing support

• Verification reporting assistance
   

Services are provided solely for administrative and verification support purposes.
 

 

2. Professional & Legal Disclaimer

 

 

 

 

SureLease Solutions is an independent service provider offering document verification and administrative support services only.
 

SureLease Solutions does not:
 

• Make rental decisions

• Approve or deny applicants

• Guarantee housing placement

• Guarantee lease approval

• Guarantee applicant approval or qualification
   

Final decisions regarding tenancy, housing approval, rental eligibility, or applicant acceptance remain solely with:
 

• Property owners

• Landlords

• Property managers

• Leasing offices

• Authorized housing representatives
   

Use of our services or payment for services does not guarantee any specific housing, leasing, or rental outcome.
 

SureLease Solutions is not:
 

• A law firm

• A government agency

• A financial institution

• A credit bureau

• A licensed housing authority
   

We do not provide:
 

• Legal advice

• Financial advice

• Tax advice

• Credit advice

• Housing eligibility advice
   

Any information provided through our website is for administrative and informational purposes only.
 

3. User Responsibilities
 

By using our website or services, users agree to:
 

• Submit accurate, truthful, and complete information

• Upload only valid and authorized documentation

• Ensure all uploaded files are readable and legible

• Use services only for lawful purposes
   

Users agree not to submit:
 

• Fraudulent documents

• Altered documents

• Forged information

• Misleading or unauthorized documentation

• Malicious files or harmful content
   

Users are solely responsible for the legality, accuracy, and authorization of all submitted materials.
 

4. Document Submission & Verification
 

Users may be required to submit documentation including but not limited to:
 

• Government-issued identification

• Pay stubs

• Employment records

• Bank statements

• Tax documentation

• Supporting verification documents
   

By submitting documents, users confirm they are authorized to provide such materials for verification purposes.

Incomplete, inaccurate, unreadable, or missing documents may delay processing.
 

SureLease Solutions reserves the right to decline or discontinue services involving suspicious, incomplete, fraudulent, or unauthorized submissions.
 

5. Payments & Fees
 

Fees are charged for verification and administrative services rendered.
 

By submitting payment, you agree to all pricing, payment terms, and service conditions provided at the time of purchase or invoicing.
 

All fees are processed for services performed and administrative work associated with verification requests.
 

Pricing is subject to change at any time without prior notice.
 

6. Refund Policy Reference
 

Refund eligibility is governed by our separate Refund Policy.
 

In general, payments are non-refundable once:
 

• Verification processing has started

• Documents have been reviewed

• Services have been assigned or initiated
   

Payment for services does not guarantee rental approval or applicant approval.
 

7. Privacy & Data Collection
 

By using our website and services, you acknowledge and consent to the collection, review, and processing of submitted information as outlined in our Privacy Policy.
 

Information collected may include:
 

• Names

• Contact information

• Uploaded documents

• Verification-related records
   

Users acknowledge that submitted information may be shared with authorized clients or service partners necessary to complete requested services.
 

8. Data Security
 

SureLease Solutions implements reasonable administrative and technical safeguards to protect submitted information.
 

However, no online transmission, storage system, or electronic platform can be guaranteed to be fully secure.
 

By using our services, users acknowledge and accept inherent risks associated with online data transmission.
 

9. Limitation of Liability
 

To the fullest extent permitted by law, SureLease Solutions shall not be liable for:
 

• Rental denials

• Housing denials

• Application denials

• Leasing delays

• Third-party processing delays

• Lost opportunities

• Indirect, incidental, or consequential damages
   

SureLease Solutions is not responsible for decisions made by:
 

• Landlords

• Property managers

• Leasing teams

• Housing providers

• Third-party organizations
   

Users assume full responsibility for use of services and submitted materials.
 

10. Intellectual Property
 

All website content, branding, logos, graphics, forms, and materials provided by SureLease Solutions are owned by or licensed to SureLease Solutions.
 

Unauthorized copying, reproduction, distribution, or misuse is prohibited.
 

11. Website Use Restrictions
 

Users agree not to:
 

• Interfere with website operations

• Attempt unauthorized access

• Upload malware or malicious code

• Abuse forms, portals, or communication systems
   

Violation of these terms may result in termination of access.
 

12. Governing Law
 

These Terms & Conditions shall be governed by and interpreted under the laws of the State of North Carolina, without regard to conflict of law principles.
 

Any disputes arising from these Terms shall be handled in the appropriate courts located within North Carolina.
 

13. Changes to Terms
 

SureLease Solutions reserves the right to modify, update, or revise these Terms & Conditions at any time.
 

Changes become effective immediately upon posting to this page.
 

Users are responsible for reviewing updated terms periodically.
 

14. Contact Information
 

For questions regarding these Terms & Conditions, please contact:
 

SureLease Solutions
Email: support@sureleasesolutions.com
Website: www.sureleasesolutions.com